We all need to do a little vamping sometimes. Like when that Zoom call starts and only two of your ten attendants are there. How about those Yankees, huh?
Well, we’ve been doing some vamping of our own — revamping, that is — and it’s way more exciting than pre-meeting small talk. And now we finally get to unveil the totally revamped Genie Assistant, your AI sidekick for all-things enablement, now available as a sidebar or full screen experience in strategic places throughout Bigtincan.
Genie Assistant helps roles across revenue teams work faster and smarter by answering questions, generating drafts, and suggesting and automating next best actions right where they’re working in the platform.
Put conversations in context
With a context-specific awareness of your role and what you’re working on, Genie Assistant can speed up your tasks and help you achieve more by giving you content and learning recommendations based on your recent actions, providing shortcuts to relevant Stories, and more.
Take a quick sidebar
Genie Assistant is aware of the location it’s opened in, so it has context of what you’re trying to work on and can give and help you perform suggested actions relevant to that area and your role.
Are you an AE in a meeting with a new prospect who has questions about a product or your security protocols? Take a quick sidebar with Genie Assistant, pull up the right content to share with the customer, and provide them an answer right then and there with a succinct summary.
Brainstorm and build sales training modules
Creating courses is incredibly time consuming.
With Genie Assistant, enablement and learning managers will spend less time turning their wheels when coming up with new training content.
Use Genie to draft outlines, talk track scripts, quiz questions, roleplay and coaching challenges, and templates for full courses and curricula based on your users and company data.
No more generic brainstorms with open source generative AI tools that don’t really help much. Open Genie Assistant and get right into the specifics of training content targeted to your team (and then use AuthoringAI to narrate it!).
Create Digital Sales Rooms in seconds
Whether you’re an account executive juggling five new prospects or a customer success agent onboarding three new clients, you can ask Genie Assistant to compile all the appropriate content for each customer in a tailored Digital Sales Room that gives them everything they need to hit the ground running in a matter of seconds.
Even if you don’t know exactly what to include, you can give Genie the customer’s criteria and it will pull the right pieces for that persona, industry, role, and more.
Get instant answers from your personal SME
Gaining and retaining all of the product knowledge for the solutions you sell can be daunting — or impossible depending on how many of them there are. Plus, your subject matter experts and managers are time constrained to give individual answers to seller questions.
Genie Assistant gives every team member full-time access to a subject matter expert to brush up on product knowledge whenever they need to, whether they’re a marketer writing a post like this one, a customer success manager preparing for a quarterly meeting, or a seller about to jump on a call.
Query your data
Not every manager is a “numbers guy,” even if they work in tech, but using building strategies based on data is a necessary part of leading a team.
Now managers can simply query Genie Assistant to get instant insights into team behaviors, performance, trends, and more to prepare for meetings and planning sessions. They can even follow up on what they learn from the data to take action in the moment–such as noticing a rep is struggling with a particular skill, then finding a course to assign to them to help.
Dig in with a dialogue
You can have full chat interactions with Genie Assistant to draft copy you may need or to clarify complex topics on your content or a subset of it, with the ability to follow up and dive deeper into any response it provides.
“First thought best thought” might work for improv comedy but it isn’t necessarily the right motto for AI tools, so the ability to really dig into the data via dialogue is a game changer.
Narrow or broaden your searches
Want to know what the whole internet has to say about your products or industry without scrolling through 17 Reddit threads?
Or do you want to know just the approved messaging your marketing team has provided for your customer’s pain points?
Why not get yourself a Genie who can do both?
You choose where Genie gets its answers by selecting which sources it pulls from — general knowledge, company content, or anywhere (all of the above).
Get AI-driven suggestions and recommended next best actions
Sellers don’t always want to adopt enablement tools or know how to best use all the features available, and everyone can get a little struck on what to do next from time to time.
Use Genie’s suggested questions or actions relevant to your role and where you’re working to learn how to use Bigtincan better.
Delegate time-consuming tasks
As a busy professional held to a revenue number, there’s a ton of stuff you’re good at or even enjoy doing, but just can’t get to.
Keep your focus on high level, strategic moves and avoid distraction by delegating lower level, more “in the weeds” tasks to Genie Assistant.
Skip the blank page
Sellers spend a lot of time writing emails and planning calls, but not all of them are great writers. Even marketers who typically have more writing chops spend a good amount of time struggling over how to get started when writing copy from scratch.
Jumpstart copywriting with an AI-generated draft instead of a blank page. AI instantly drafts professional emails, article outlines, or call scripts based on your company’s products and messaging.
Onboard your new full-time AI sales assistant
Ready to onboard your new coworker/employee/sidekick/life saver/gal Friday?
Genie’s a quick learner. See the magic for yourself.
