hc1

The hc1 Operations Management™ solution delivers customer satisfaction and lab efficiency. Bigtincan's integration with the hc1 CRM is designed for life sciences sales teams and helps integrate your sales organization with your healthcare data sources, enabling quick access to the insights you need to manage your lab and customer relationships.

Use the CRM, analytics, and communications capabilities designed specifically for labs and put your customer at the forefront.

hc1 Operations Management™ data can be viewed within Bigtincan. This allows users to access hc1 CRM organization, contact, opportunity, case, task, and memo information. Quickly review client activities before walking in the door. Easily map the location for your next visit. Find contact information and initiate a call or email with just a click.

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    Bigtincan and the hc1 Lab Insights Platform

    The hc1 Lab Insights Platform lets laboratory leaders develop targeted strategies and workflows that directly impact the customer and patient experience.

    Bigtincan can access the data related to a specific account, provider, or patient—from specimen records and phone numbers through ordering locations and panel codes—from one page in a HIPAA-compliant environment. This data is critical to sales, service, and operations teams.

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    Insights from hc1 Operations Management