Trusted by leading global retailers.
Tailored to retail.
Onboarding & Training
Adapt, deploy, train, and coach at the speed of retail.
Train your staff quickly and effectively with AI-powered tools. Use your Genie AI Assistant to create training outlines and quizzes in minutes, turning them into self-paced onboarding courses. Ensure sales readiness with RolePlayAI, where associates practice customer conversations with an AI partner, and refine their delivery with CoachingAI’s automatic feedback on tone and communication style.
Store Operations
Oversee employee and customer experience remotely.
With Bigtincan acting as a central communication hub, corporate teams can collect information from the field, then make sure stores are operating according to plan with integrated task and calendar systems, online audit forms, store visit guides, and tools for collaborating with other stores.
Dashboards & Reporting
Tie store performance to content and training.
Track content views, task compliance, training progress, and assignment completion by frontline staff across all stores. Then tie this to success metrics to understand what’s working. No time to review multiple, disconnected reports? Use Genie Assistant to quickly query your database and get back actionable summaries.
Interactive Experiences
Bring your products to life with AI and mixed reality.
Create engaging experiences for your customers and employees by allowing them to point their smart device at a product — interactive elements will then pop up in real-time through augmented reality (so they can see the product as it is in real life). Add digital avatars to answer questions instantly with the support of SearchAI, creating a personalized journey that builds confidence and excitement in every purchase.
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