Surface knowledge buried in your documents.
SearchAI lets sellers skip the “finding” part and move right to discovering the answers they need in your content by summarizing the most important points.
Right answers only.
Ensure sellers receive answers based only on your compliant, controlled, and protected content (e.g. what you put into the system). That means no hallucinations, no wrong information sent to customers, and extra security surrounding your organizational data.
Keep search queries casual.
SearchAI allows reps to search semantically (ie: how they actually talk) and receive contextual AI-generated answers, summaries, and suggestions based on their queries.
See what sellers are searching for.
As your sellers search your system, your content team will be able to get a report of queries sent in to understand what reps are looking for that they’re not finding, letting them fill any gaps in coverage and anticipate customer needs.
Control and trust your sources.
Since SearchAI is locked down to just your approved content instead of the entire knowledge of the internet, you can rest assured that your reps are providing customers info from trusted sources like your internal subject matter experts — not dubious social media gurus.