Highlights

  • Increased both sales volume and deal sizes
  • Enabled self-directed practice for remote sales teams
  • Provided automated, personalized feedback through AI
  • Improved sales rep performance and confidence
  • Streamlined remote sales coaching and development

The challenge

Training remote sales teams creates a brutal choice: Wait days for live coaching sessions or let reps figure it out alone. For Metabolic Living’s global sales team, this wasn’t just frustrating — it was hurting their bottom line.

“We are a 100% remote company, so it’s hard for us to be able to interact with each of our sales reps enough to get them up to speed on whatever it is they need to learn or practice,” explains Charles Tapsell, Director of Sales Training at Metabolic Living.
Time zones made live coaching sessions nearly impossible to schedule. Some reps waited days for feedback on their pitches. Others gave up and created their own approaches — not always successfully.

The cost wasn’t just in closed deals. Without consistent coaching, new reps took longer to reach full productivity. Experienced reps missed opportunities to improve. And the training team spent more time coordinating schedules than actually coaching.

The solution

On breaking down distance barriers
On turning practice into revenue
On getting AI feedback instantly
On ease of implementation
On seeing clear business impact
On giving reps control
On recommending the solution