“The integration of generative AI with conversational AI is revolutionizing AI-based coaching applications, enabling them to communicate and perform tasks more effectively than ever before.”
-Jim Lundy, Founder and CEO, Aragon Research

Coaching for sellers and customer-facing agents has long been a differentiator for the companies using it, and AI advancements made within the last year ensure that teams who incorporate skill-based coaching see significant improvement in their training processes and team performance.

Aragon’s second annual report for enterprise coaching highlights recent advances in AI training and automation technology and evaluates 15 vendors that are making a difference in the market right now.

Download your copy to learn:

Factors that are making coaching a requirement for onboarding nearly all frontline worker positions.
How Conversation Intelligence, a form of Voice AI, can help managers and agents understand areas and skills to focus on.
Why Sales Coaching and Contact Center Coaching are seeing increased demand.
Why Aragon predicts that, “50% of enterprises will leverage some form of AI-based Coaching Agent” by the end of 2025.

How Lion to increased the uptake of learning content by 95% and performance results by 24%.

10X

90%

3X

5X