Highlights

• Cut enrollment presentation authoring time from 4 hours to 1 hour
• Created 131 Brainsharks for 291 clients in 2024
• Achieved a ⅓ adoption rate on employee presentations
• Instantly translates presentations from English into Spanish and French
• Can track clicks and visits to enrollment presentations via microsites and text message campaigns
• Clients remark on the ease of use and love the option to listen to presentations instead of reading
• In addition to enrollment presentations, Client Managers post recorded calls to Brainshark as a communications and knowledge sharing solution
• Virtual Showroom development in progress for enrollment and claims processing

The challenge

Open enrollment season. A 6 to 8 week stretch typically occurring sometime between September and December each year — and a phrase that makes enrollment managers and HR teams shake in their boots (perhaps from all the coffee they need to get through their workday).

As seen on LinkedIn:

But maybe that doesn’t have to be the case.

For Urania Wynperle, the Enrollment Solutions Manager at Reliance Matrix focused on employee benefits, enrollment season is a busy time, but having content authoring and AI tools that automate some of the process is a significant relief, cutting her presentation authoring time down from 4 hours to 1 hour on average.

Here’s what Urania had to say about Bigtincan Readiness/Brainshark’s impact across her organization and client experience.